Legal notices

DIRECT ENERGIE French Société Anonyme (public limited company) with capital of 4,514,788.50 euros.


Registered office: 2 bis, rue Louis Armand - 75015 Paris
Paris Trade and Companies Register: 442 395 448
SIRET ID number: 442 395 448 00057 
APE Code: 3514Z
Intra-community VAT number: FR 55 442 395 448


CNIL declaration number: 1010598

Articles of Incorporation: Direct Energie


Director of publication: Xavier Caitucoli

Person in charge of writing: Frédérique Barthelemy


The website and its sub-domains and that you have decided to view are information websites. Their objective is therefore to inform you and complete your knowledge of the company Direct Energie, its products and services. The website provided to you by Direct Energie can only be used on condition of compliance with the terms and conditions of use and the legal notices contained in this document. We therefore strongly encourage you to read this document very carefully and read it again each time you use this website. Your use of this website constitutes your acceptance of the said terms and conditions of use applicable on the date you visit the website.


DIRECT ENERGIE is a French Société Anonyme with capital of 4,514,788.50 euros, registered in the Paris Trade and Companies Register under number 442 395 448, whose registered office is located at 2 bis rue Louis Armand, 75015 Paris. Telephone number: (+33) 09 70 80 69 69 (price of a local call).

Protection of your identity

Direct Energie reiterates its commitment to scrupulously respect your trust in it and strictly apply the obligations of Law no. 78–17 of 6 January 1978, the "Data Protection Law", as amended, and its implementing decrees. We pledge to respect the provisions of this law and in particular those concerning the personal information that you may eventually provide as part of your use of the website

Cookies and the collection of your personal information

We inform you that when you visit our website, a cookie may be automatically installed on your Internet browser. A cookie is a data block that does not allow identification of the user, but is used to record information relating to your navigation in order to conduct analyses of visits to the website. You can change your preferences in your browser software to reject cookies.

Collection of personal information

We wish to inform you that Direct Energie does not collect any names of the persons connecting to the website without their prior consent. Our website is therefore not intended nor configured in a way that allows the collection of your personal information other than the following: origin of connections (access providers), IP address, type and version of browser used. The only personal information such as names, postal addresses, email addresses and other information that we collect are those you provide voluntarily. You may at some time be required to provide this personal information in order to obtain information, provide comments or order and pay for a product on our website. Some information requested in the forms is therefore mandatory. The mandatory information is indicated by an asterisk. If you choose not to provide us with the mandatory information, we will not be able to process your request.

Storage and use of your personal information

We are committed, in compliance with legal obligations, to store the personal information that you have provided to us in strengthened security conditions for a limited time period. The time of the storage of this information is proportional to the end purposes for which you have provided the information and it meets the legal requirements for the prosecution of criminal behaviour. Such confidential information is only accessible to our employees, all of whom fully respect this confidentiality, and the information is used only for the purposes for which you provided the information and, more particularly, to provide you in return with the information that you requested from us when you completed an online form.

The right of access and correction

We wish to inform you that, with respect to this information and in particular the personal information initially collected or generated, during or following this processing, you have a right of access, correction and removal. The exercise of these rights will take place in the conditions specified by Law no. 78–17 of 6 January 1978 on information technologies, data files and civil liberties and by sending your request by mail to:


Direct Energie Traitement des données nominatives - 2 bis, rue Louis Armand 75015 PARIS.

Website updates

The information accessible on this website comes from sources considered as reliable. Direct Energie, however, cannot guarantee that their transcription on the website is carried out without risk of material error. We reserve the right to correct them, as soon as these errors are brought to our attention, and more generally, to modify or delete, at any time and without warning, all or part of the website "" as well as the terms and conditions of use and legal notices relating to this website, without incurring any liability on our behalf.

Protection of intellectual property

We inform you that the website is protected by intellectual property law. The same is true of the website structure and the data shown on the website such as brand names, logos, graphics, photographs and all other data. We indicate that this website and the information shown therein is strictly intended for your personal use, and cannot be reproduced or provided to third parties, or used in whole or in part, for commercial or non-commercial purposes, or be used for any derivative purposes.


We thus inform you that any reproduction, representation, publication, transmission or more generally any unauthorised use of the website and the information provided on the website may make you liable and could lead to legal proceedings against you, in particular for infringement.


We inform you that this website may present links to other websites or other Internet sources. We are not able to control these external websites and sources that by their nature may change rapidly. Moreover, we invite you to review their terms and conditions of use prior to using them.


Consequently, Direct Energie can in no way be held liable for providing links to these external websites and sources, and is not responsible for the contents, advertising, products, services or any other materials available from or through these external websites or sources that it has not verified or approved.

Use of this website

The Direct Energie brands and logos appearing on the website are registered trademarks. Any partial or total reproduction or representation of these brands or logos, alone or included with other elements, without the prior express authorisation of Direct Energie is strictly prohibited, and would entail the user's liability in the meaning of Articles L. 713-2 and L.713-3 of the French Intellectual Property Code. Any reproduction, representation, modification, publication, transmission, deformation, whether total or partial, of the website or its contents, by any means or on any medium whatsoever, is prohibited.


As users of the website "" you acknowledge and expressly accept that your use of this website is at your own risk and peril. We provide no express or implicit guarantee concerning the quality or the compatibility of the website for a specific use. We reiterate that the content of this website does not constitute any contractual commitment on the offerings that could be made by Direct Energie, but simply constitutes a presentation of the principles that the company reserves the right to modify at any time.


We do not guarantee:

  • that the website will fully meet your expectations;
  • that the website will be exhaustive, uninterrupted, appropriate, secure or free from error;
  • that the results that may be attained by using the website will be permanently accurate and reliable.


Downloading any materials when using the service will be at your own risk and peril. You alone are responsible for any damage that occurs to your computer or to any loss of data resulting from such downloading.

More generally, the company Direct Energie is in no way liable for any direct or indirect damage resulting from the use of this website or the inability to access the website.

Direct Energie has no liability for any damage, of any type whatsoever, or from a virus that could affect your computer and your telecommunication equipment following access to the website, its use, and/or downloading of documents from the website.


Moreover, you agree to not use the website for the following:

  • sending or transmitting by electronic mail or any other means any illegal or harmful content;
  • displaying or transmitting by electronic mail any content that violates any patent, trademark, manufacturing secret, intellectual property right, or any property right and/or right of the legal person;

You may have civil or criminal liability in the event of any violation thereof.


Direct Energie has no liability for any damage, of any type whatsoever, or from any virus that could affect your computer and your telecommunication equipment following access to the website, its use, and/or downloading of documents from the website.


General information concerning the website


We inform you that the website is a French website, subject to French laws and its official language is French.


We reserve the right to refuse access to all or part of this website to any user who does not comply with the terms and conditions of use of this website. Any use of this website implies your prior and unconditional acceptance of these terms and conditions of use of this website.